Shipping Policy
Average Delivery Time for All Our Packages
- After an order is placed, we need 1 - 2 business days to process it. During the week, this takes one business day, but if you order on Friday evening or over the weekend, it may take a little longer.
- Once your order has been processed, it will be shipped, and delivery typically takes 5-10 business days.
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at Modetrendhaus is as simple as possible. First, go to the product page and add the desired product to your shopping cart by clicking the "Add to Cart" button. It is important to check that you have selected the correct variants. If everything is correct, click the "Proceed to Checkout" button. On the information page, you must enter the correct address details. Make sure all information is accurate. Once this information is correctly filled out, you can click the "Continue to Shipping" button.
On the "Shipping" page, you have the opportunity to review the entered address details. It is also noted that every shipment is completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the "Continue to Payment" button.
For payment options, you can choose from various methods. All payment options in our store are SSL-encrypted, which means you can always rely on a secure payment environment.
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal Account
- EPS
- Sofortüberweisung
Once you have selected the correct payment method, you must click the "Complete Order" button, and you will be redirected to your chosen payment method. Follow the instructions on that page to complete your order. If you unexpectedly encounter any problems with your order, you can contact us at any time.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered to your home free of charge. There is also no minimum order quantity required.
We currently deliver to Germany as well as internationally to France, the USA, and the United Kingdom (UK).
Shipping Your Order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.
To ensure we can offer fair prices for our products, we have decided to collect packages in large quantities and ship them all at once once we reach our minimum quantity. We appreciate your understanding and willingness to help us create a better and healthier world.
To ensure your order is shipped today, please contact us by email. Our service team will be happy to advise you on the best solution.